Important notice

Tropical Storm / Hurricane Service Alert: We can help you get your medicine

If you are affected by the Tropical Storm / Hurricane Barry and need your medicine, we can help. If you need an emergency fill, log in and go to Find a Pharmacy to locate a nearby network pharmacy. Then, call the pharmacy or check if it is open online. If you need additional help, call the number on the back of your member ID card. Deliveries might be delayed into affected areas.

Contact us

For help with…

Your prescription benefit or prescriptions filled through the Express Scripts Pharmacy

Call Patient Customer Service at the number on your prescription ID card or call 800.282.2881.
Or message us from your member website.If you do not have access to your member website or need help registering, please call the number above.

Our website or your online account

Please call 800.711.5672 for technical support or assistance with your online account.

Accredo Specialty Pharmacy

Getting started with Accredo:
1.877.ACCREDO (1.877.222.7336)
Accredo inquiries, please visit:

For TRICARE Beneficiary Customer Service or Technical Support for the TRICARE Beneficiary Program

Find contact information for TRICARE beneficiaries.

Suspected fraudulent behavior

Visit the Fraud Tip Hotline page to call or complete an online form. All information will be kept strictly confidential.