Contact us

For the fastest service, please call the phone number listed on the back of your member ID card. 

For all other inquiries, please see the list below.

 

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Due to COVID-19, we're experiencing higher than average call volume and hold times. We appreciate your patience.

Express Scripts Pharmacy

Call for help with your prescription benefit or prescriptions filled through the Express Scripts Pharmacy.

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(800) 282-2881 
TTY users call: (800) 759-1089 
24 hours a day, 7 days a week.

 

Medicare Members

Call for assistance with your Medicare prescription benefits. 

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(866) 529-4917
TTY users call: (800) 899-2114 
24 hours a day, 7 days a week.
 

TRICARE Members

Call for TRICARE Beneficiary Customer Service or Technical Support for the TRICARE Beneficiary Program.

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(877) 363-1303
TTY users call: (877) 540-6261
24 hours a day, 7 days a week.
 

Accredo Specialty Pharmacy

Call to get started with Accredo.

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(877) 222-7336
24 hours a day, 7 days a week.
 

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Fraud Hotline

Call the Fraud Tip Hotline to report cases of suspected fraudulent activity. All information will be kept strictly confidential.

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(866) 216-7096
24 hours a day, 7 days a week.

 

Website Support

Call for technical support or assistance with your online account.

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(800) 711-5672
TTY users call: (800) 759-1089
24 hours a day, 7 days a week.