Online
If you are already registered on our website, follow these steps:
- Log into your account
- Go to Help in the main menu and choose FAQs & Contact Us
If you can’t find the answer to your questions in the FAQs, click the link to Contact Us. Use one of the available options to contact a member services representative. We offer direct phone numbers for your plan and plan-specific information after you log in.
By phone
For general questions, please call our Patient Customer Service at the number on your member ID card or call (800) 282-2881.
For technical support or assistance with your online account, please call (800) 711-5672.